Water business plan of wat water industry

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The company is also making broader use of markets — as demanded by Ofwat — through initiatives ranging from nutrient trading to debt collection. Three companies have already stepped up to the mark with high quality plans and stretching commitments to customers for the next five years. Ofwat has also published the results today of its annual company monitoring framework assessment, which measures the quality and transparency of company reporting and the level of trust and confidence that customers and other stakeholders can place in it. We believe our plan is robust for the future and will help ensure resilience of water supplies for the South East region. Water companies have responded positively with an increased focus on customer priorities such as keeping bills affordable, cutting leakage, protecting the environment and helping those most in need. The firm expects the dogs to reduce leakage by 1. Our ambition to do more for less is what this plan is built upon and is what drives us to set a new tone of trust and transparency in the water sector.

This is the highest categorisation available and one which we have now held for three consecutive years. Your water, your say Our business plan is based on feedback from thousands of our customers and stakeholders. As it stands most people will see their bills rise by once you add inflation and the financial rewards that companies can earn but are paid for by customers.

water company business plan

We believe our plan is robust for the future and will help ensure resilience of water supplies for the South East region. As a carrot, Ofwat promised an additional financial benefit to those companies it judged to have the most innovative business plans. Fast-track trio In its initial January assessment of the business plans subsequently submitted by the 18 companies under its purview, Ofwat said three — South West Water, United Utilities and Severn Trent Water — had produced overall high-quality plans.

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By next year, it aims to be able to supply 50MW of power from multiple sites, enough to save having to turn on a power plant. Simply click on the blue button below. Wildlife and the wider environment will benefit from the plans too, with km of rivers due to be improved, and the Environment Secretary recently said the plans showed that the water industry was making good progress. Across the board, water companies are proposing significant improvements for customers in the period , including: Help for up to 1. We are concerned that this will make it harder to meet the needs and expectations of our customers, amid the challenges of population growth and climate change. We acknowledge there is more to do and look forward to continued close collaboration with our customers, regulators and other stakeholders as we continue to build a company which can deliver a resilient water future for our customers in the South East. Ofwat has commended us on many aspects of our plan, including the quality and depth of our half a million engagements with customers, which has been assessed as sector-leading. The technology will be applied to other business processes, saving UU more than 18, hours of human work a year. The partnership toolbox for our stakeholders — who have a strong desire to increase their participation in water issues and activities. UU is continuing to use insights from behavioural economics to help it make good on the commitments in its business plan. We were the only water company to introduce a suite of innovative customer satisfaction commitments for our to business plan. We believe it is a high-quality plan, developed with our customers to deliver their priorities at a fair price with bills lower in real terms than they are today. Find out more here.

Our ambition to do more for less is what this plan is built upon and is what drives us to set a new tone of trust and transparency in the water sector. Companies in England and Wales will be considering carefully the initial assessments published today by Ofwat and, where relevant, identifying where they can go even further before finalising their plans.

We have also been commended on the ambition of our proposals to support those in vulnerable circumstances. It was particularly pleasing to hear that Ofwat liked our customer research and engagement, our approach on affordability and vulnerability and the use of innovation and markets.

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We remain confident that our plan, which will see lower bills for customers and our largest ever investment to maintain and further improve services, delivers the very best outcomes for our customers and the environment.

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